Privacy Policy

Last Updated: January 5, 2025

MTL Precision (“MTL Precision,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.

By using this Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal or business information you choose to provide, including but not limited to:

Name, job title, and company name
Email address and phone number
Inquiry details submitted via contact forms
Information shared during product demos, trials, or consultations

Automatically Collected Information

When you visit our Website, we may automatically collect certain information, such as:

IP address
Browser type and operating system
Pages visited and time spent on the Website
Referring URLs and general location data
This information is used for analytics, security, and website optimization.

2. How We Use Your Information

We use collected information to:

Respond to inquiries and requests
Provide product information, demonstrations, and services
Improve Website performance and user experience
Communicate about MTL Precision products, services, events, or updates
Comply with legal and regulatory obligations
We do not sell personal information.

3. Cookies & Tracking Technologies

Our Website may use cookies or similar technologies to enhance functionality and analyze traffic.

You can control cookie settings through your browser. Disabling cookies may affect certain Website features.

4. Information Sharing & Disclosure

We may share information only as necessary and under appropriate safeguards, including:

With service providers who support Website operations, analytics, or communications
To comply with legal obligations, court orders, or regulatory requirements
To protect the rights, safety, or property of MTL Precision
We do not share personal information for third-party marketing purposes.

5. Data Security

MTL Precision implements reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, or misuse. However, no internet-based system is 100% secure. Submission of information is at your own risk.

6. International Data Transfers

MTL Precision operates globally. Information may be processed or stored in countries outside your country of residence, including the United States and other jurisdictions. We take appropriate steps to ensure data is handled in accordance with applicable privacy laws. Reference ITAR/EAR data management in section 13 of this Privacy Policy.

7. Your Rights & Choices

Depending on your location, you may have the right to:

Request access to your personal information
Request correction or deletion of information
Object to or restrict certain processing activities
Withdraw consent where applicable
To exercise these rights, contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, and support legitimate business needs.

9. Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

The Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

MTL Precision may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Privacy Policy.

12. California Privacy Notice (CCPA / CPRA)

This section applies solely to California residents and supplements the Privacy Policy above in accordance with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Categories of Personal Information Collected

Within the last 12 months, MTL Precision may have collected the following categories of personal information:

Identifiers (e.g., name, email address, phone number, IP address)
Professional or employment-related information (e.g., company name, job title)
Internet or electronic activity information (e.g., Website usage data)

MTL Precision does not collect sensitive personal information as defined by CPRA for consumer profiling purposes.

Sources of Information

We collect personal information directly from you and automatically through Website interactions.

Business Purposes for Use

Personal information is used for:

Responding to inquiries and providing services
Operating, securing, and improving the Website
Marketing and business communications
Compliance with legal and regulatory requirements

Sale or Sharing of Personal Information

MTL Precision does not sell personal information. We do not share personal information for cross-context behavioral advertising.

Your California Privacy Rights

California residents have the right to:

Know what personal information we collect, use, or disclose
Request deletion of personal information, subject to legal exceptions
Correct inaccurate personal information
Limit use of personal information (where applicable)
Not be discriminated against for exercising CCPA rights

To submit a request, contact us using the information in Section 14. We may verify your identity before fulfilling a request.

13. ITAR / EAR & Export-Controlled Information Disclaimer

MTL Precision operates within industries subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR).

Website Restrictions

This Website is not intended for the submission, transmission, or storage of:

ITAR-controlled technical data
EAR-controlled technology
Classified or export-restricted information

Do not upload or transmit controlled technical data through Website forms, email links, or chat features unless expressly authorized in writing by MTL Precision.

User Responsibility

By using this Website, you acknowledge and agree that:

You are responsible for ensuring compliance with applicable export laws
Any information you submit is not export-controlled or restricted
MTL Precision assumes no liability for unauthorized submission of controlled data

International Access

Access to this Website from outside the United States does not grant authorization to receive export-controlled information. Availability of information on this Website does not constitute an export, re-export, or deemed export approval.

14. Contact Information

If you have questions about these Terms, please contact us at hello@mtlprecision.com